Service areas
Wherever Texans can choose, Watt Guard has your back
Your utility (TDSP) owns the poles and wires, fixes outages and sets delivery charges. You choose the retail provider that sells you the power.
North & West Texas
Oncor
Texas's largest utility, delivering power to roughly 4 million homes and businesses.
Major cities
Dallas, Fort Worth, Arlington, Plano, Irving, Denton, Waco, Killeen, Tyler, Midland, Odessa.
Outage line
1-888-313-4747 — report outages to Oncor, not your provider.
What Watt Guard adds
We apply Oncor's current delivery charges to your real usage.
Greater Houston
CenterPoint Energy
Delivers electricity across the Houston metro area.
Major cities
Houston, Katy, Sugar Land, Pasadena, Baytown, Pearland, The Woodlands, Galveston.
Outage line
713-207-2222 or 1-800-332-7143.
What Watt Guard adds
CenterPoint delivery charges included in your true-cost math.
South & West Texas
AEP Texas Central & North
Two delivery territories with separate charges — we use the one on your bill.
Central cities
Corpus Christi, McAllen, Harlingen, Laredo, Victoria, Brownsville.
North cities
Abilene, San Angelo, Vernon, Alpine.
Outage line
1-866-223-8508.
Scattered communities
TNMP
Texas-New Mexico Power serves pockets of the Gulf Coast, North Central and West Texas.
Major cities
League City, Friendswood, Dickinson, Texas City, Lewisville, Pecos, Fort Stockton.
Outage line
1-888-866-7456.
What Watt Guard adds
TNMP's higher delivery charges make plan choice matter even more.
Newest choice area
Lubbock Power & Light
Most of Lubbock opened to retail choice in 2024, making it Texas's newest competitive area.
City
Lubbock (LP&L service area).
Tip
Compare carefully — many residents are choosing a plan for the first time.
Not eligible
Areas without choice
About 85% of Texans can choose their provider, but some areas buy power only from a city utility or co-op.
City-owned utilities
Austin Energy, CPS Energy (San Antonio), El Paso Electric, New Braunfels Utilities and others.
Electric co-ops
Pedernales, Bluebonnet and most rural co-ops have not opted into competition.
Still useful
Watt Guard's usage insights and efficiency tips can still help — plan switching just isn't available.
City lists are examples, not complete boundaries. Your bill's ESI ID confirms your utility.